SHARED SERVICES · TURNKEY PROJECT MANAGEMENT
Stand Up Shared Services
A turnkey, hands-on approach to designing, building and scaling multi-functional shared services in low-cost
locations, led by operators who have done it themselves.
Why companies build shared services
50%
average cost reduction for services consolidated into a shared model (up to
70%).
55%
of organisations with a global GBS leader achieve over 20% savings.
3+ fns
multi-functional centres are now the most prevalent model.
Value erodes when set-up is rushed
Workloads are forecast to rise 15% in 2026, outpacing staffing (10%) and budget (7%), the widest
productivity gap in years.
Consolidating without standardising first delivers only marginal benefit, scale economies never
materialise.
Service levels deteriorate when SLAs, tower accountability and governance aren't built in from the
start.
One failed finance centre cost a single multinational over €27M in lost efficiency.
WHERE WE GO DEEP
Five operations
towers our consultants have run themselves
These are the functions our
consultants have personally operated, not just advised on:
People
Hire-to-retire transactions, employee services, payroll support and HR case management.
Accounting
Procure-to-pay, order-to-cash, record-to-report and in-country accounting.
IT
Service desk, application and infrastructure support, and user self-service.
Procurement
Sourcing support, supplier management, PO processing and spend operations.
Data Analytics
Reporting, dashboards, master-data management and decision-support analytics.
OUR METHODOLOGY
A turnkey path from idea to a
service that improves itself
We project-manage every moving part across four phases, staying until the operation runs, and then making it
better.
PHASE 01
Discover & Design
Map the current state, define the future-state operating model and lock a crystal-clear scope.
Align on the right low-cost location and transfer model: lift-and-shift, lift-transform-shift,
build-operate-transfer, or phased migration.
Quantify investment, ROI and risk; secure the governance approvals needed to proceed with confidence.
→
PHASE 02
Build & Implement
Establish legal entities and in-country accounting; design the structure with clear tower
accountability, roles and KPIs.
Recruit skilled SS talent or upskill existing teams; drive the digitalisation agenda, ERP, workflow,
RPA.
Standardise processes, SOPs and SLAs, then go live through readiness gates, parallel runs and a clean
cut-over.
→
PHASE 03
Stabilise & Monitor
Run a 90-day hyper-care through the most fragile period of the journey.
Gather customer insight, surface tower issues early and resolve them fast with tower leads, protecting
service levels from day one.
→
PHASE 04
Enhance & Scale
Assess live operations across process, systems and people; apply Lean Six Sigma to eliminate waste and
variation.
Recommend targeted enhancements with clear business cases, and lay an AI / digitalisation roadmap so
value compounds over time.
WHAT WE ACTUALLY STAND UP
Bridge Gemini delivers
end-to-end, multi-functional shared services
From the first business case through to a steadily
improving operation. We don’t hand over a strategy document and leave; we own the build. Our consultants are
hands-on HR and operations professionals who have personally led the full set-up and run of shared service
centres, bringing the playbooks, the scar tissue and the project management to get it right the first time.
Why Bridge
Gemini
Practitioner-led
Turnkey accountability
Low-cost-location fluency
Built to improve
Shared services that deliver value from day one, and more every year.
From business case to
a self-improving operation, Bridge Gemini owns the journey with you: a turnkey partner who has done this
before.
Explore More
Discovery workshop · Business-case build · Full turnkey delivery